Seismic Plotter RIP Products
Graphic Art Imagesetters Field Service Bulletins

OYO Instruments is committed to supporting it's products and our customers who use them. If you are experiencing a problem with one of our devices the solution may be outlined in one of the following links. If not, please contact us via telephone or email and we'll be happy to assist you.

Explore these links to find support for your product:

Or, request eCare Online Support.

With this option, you can chat with a technical support representative, and if needed, allow this person to take control of your computer to assist in trouble shooting. A high bandwidth internet connection is highly recommended. If a support person has not directed you to this link, please be sure to call or email support@oyo.com to notify a technician that you've requested this service. If you have any trouble please consult the System Requirements below to be sure your operating system and web browser are compatible.

Click for OYO eCare on-line

System Requirements

Support Contact Information:

Seismic Support: support@oyo.com or call (713) 986-4444 and ask for Seismic Technical Support.

Graphics Support: support@oyo.com or call (713) 986-4444 and ask for Graphics Technical Support.

Forms / Procedures:

Warranty Agreement.pdf Contains Warranty Statement, RMA procedure / Form, Cleaning Procedures
Packaging_Procedure.pdf
MediaConditionerUpgrade.pdf